Introduction
Welcome to madieztee! This Privacy Policy outlines how we collect, use, and protect your information. If you have any questions or concerns, please reach out to us at [email protected].
Who We Are
- US Office: 7901 4th Street North STE 300, St. Petersburg, FL, 33702, US
- VN Office: 35 Phu Doan, Hang Trong, Hoan Kiem, Hanoi, 10000
- TeeXcorp LTD – UK Office: 24-26 Arcadia Avenue, Dephna House 105, London N3 2JU, United Kingdom
Where We Send Your Data
We utilize a spam detection service to check inbound comments for potential spam.
What We Collect and Store
During the checkout process, we collect:
- Products viewed.
- Location, IP address, and browser type for estimating taxes and shipping costs.
- Delivery address for order estimation and fulfillment.
We use cookies to keep track of cart contents while you browse our site.
When making a purchase, we collect:
- Name, billing address, shipping address, email address, phone number, credit card/payment details.
- Optional account information (username, password) if you create an account.
We use this information for:
- Account and order communication.
- Responding to requests, including refunds and complaints.
- Payment processing and fraud prevention.
- Store account setup.
- Legal obligations, such as tax calculations.
- Improving our store offerings.
- Sending marketing messages (if you opt-in).
If you create an account, your name, address, email, and phone number are stored for future orders.
We retain order information for decades for tax and accounting purposes, including name, email, billing, and shipping addresses. Comments or reviews you leave are also stored.
Comments
When visitors leave comments, browser and IP address information is collected to identify spammers. If you use the Gravatar service, your profile picture may be visible.
Cookies
If you comment, your name and email may be saved as cookies for one year. Logging in sets temporary cookies, and selecting “Remember Me” persists login for two weeks. Editing or publishing an article sets a cookie with no personal data for one day.
Embedded Content from Other Websites
Embedded content from other websites behaves as if the visitor has visited those sites. These websites may collect data, use cookies, and monitor interaction with embedded content.
Who We Share Your Data With
If you request a password reset, your IP address is included in the reset email.
Media
Avoid including location data in uploaded images, as these can be downloaded.
How Long We Retain Your Data
Comments are retained indefinitely for automatic approval. Website administrators can see and edit user information. All users can see, edit, or delete their personal information.
What Rights You Have Over Your Data
You can request a file of the information we hold on you or ask us to delete stored data. Some data is retained for administrative, legal, or security reasons.
Who on Our Team Has Access
Members of our team (administrators and shop managers) have access to order information to fulfill orders, process refunds, and support you.
What We Share With Others
We share information with third parties facilitating our orders and store services.
Payments
Use PayPal for payments. Some data is passed to PayPal for payment processing. Refer to PayPal’s privacy policy for details.
Store Information
madieztee Store – Speak up your values with inspiring tees.
US Office: 7901 4th Street North STE 300, St. Petersburg, FL, 33702, US Phone: +13029669936 (Working hours: St. Petersburg, FL 9:00 a.m.–12 a.m.)
VN Office: 35 Phu Doan, Hang Trong, Hoan Kiem, Hanoi, 10000
TeeXcorp LTD – UK Office: 24-26 Arcadia Avenue, Dephna House 105, London N3 2JU, United Kingdom
Customer Service
Support Centre Email: [email protected] Hours: Mon – Fri: 8:30 AM – 05:00 PM (PST)