Welcome to madieztee! We’re excited to bring your favorite items to your doorstep. Here’s everything you need to know about our shipping process:
Worldwide Shipping
We provide worldwide shipping through trusted carriers such as USPS, UPS, FedEx, DHL, or other local shipping providers.
Order Processing Time
- Order processing time is approximately 5-7 business days, Monday to Friday.
- On-sale items require an additional 5 business days for handling.
Transit Time
- Estimated delivery transit time is 5-7 business days, Monday to Friday.
Shipping Prices
- Flat rate: $5.99 for all orders.
- Free shipping on orders over $100.
Note on Delays
While we strive to meet scheduled delivery dates, please understand that factors beyond our control, such as inclement weather or traffic congestion, may cause delays. We appreciate your patience in such situations.
Order Changes
Once your order is confirmed, it cannot be changed or canceled. For refunds, initiate the process within 30 days of receiving the product.
Item Not Received
- Check your tracking status sent via email.
- If issues persist, contact us at [email protected].
- Technical limitations may affect tracking accuracy; reach out to our customer service team if needed.
Contact Information
- Email: [email protected]
- Phone: +13029669936 (Working hours: Chicago 9:15 am–12 am)
Leave a message with your order number if your call isn’t answered.
Return Policy
- Refer to our Return and Refund policy within 30 days of receiving your order.
- Safely pack the item in its original packaging.
- Contact customer service for product-related issues.
Return Address
- US Office: 7901 4th Street North STE 300, St. Petersburg, FL, 33702, US
Important Notes
- Customers cover the return shipping cost.
- Shipping, handling, and other fees are non-refundable.
- Cash on delivery is not accepted.
- Provide the tracking number for your return.
- Custom-made products are eligible for exchange only.
- Receive a confirmation email once your return is processed.
- Refunds processed within 7 business days.
Contact Us
For any questions or concerns, reach out to us at [email protected]. We’re here to assist you!
Thank you for choosing madieztee – your destination for delightful shopping experiences!